We're a small, independent restaurant with limited space. Deposits allow us to manage table layouts, staffing, and food preperation fairly, while protecting the restaurant from last-minute cancellations and no-shows.
Every guest must be included in your booking – including guests in high chairs, prams, or those not eating.
We need to reserve physical space for every person attending, and some of our tables are quite tight. If a booking arrives with additional guests, we may not have enough space to seat you comfortably.
If you require space for prams, wheelchairs or mobility aids, please let us know in advance so we can allocate the most suitable table.
If you let us know of any guests dropping out at least 24 hours in advance, we can still give you their deposit back. Deposits for guests who fail to show on the day will be lost.
If you'd like to add guests to your booking, you must call us on 01633 484252 so we can check for the extra availability, and then take the deposit over the phone.
All deposits are non-refundable under any circumstance. This means deposits cannot be returned as money, regardless of the reason for cancellation.
However, deposits can be transferred to another date up to two times, as long as you let us know at least 24 hours before the initial booking. After two transfers, if the booking is cancelled again, the deposit will be forfeited.
Deposits are forfeited in full in the event of a no-show. If a table is running late, we will attempt to contact you. If we are unable to get in touch and the table is 15 minutes or more late, the booking will be treated as a no-show and the deposit will be lost.
In the unlikely event that we need to cancel a booking due to an issue on our end, we will offer either a full refund, or a transfer to another date. This has never happened, but we feel it's important to be transparent.
